Received ‘Industry Contributor’ Award, at the 2023 Transport Ticketing Awards.
About Ticketer - We make public transport personal
OUR STORY
It all started in 2009, when Ticketer Founder John realised that operators weren’t head over heels about their ticketing machines. John believed it was time to revolutionise ticketing, using cloud technology to make things simple for the operator.
Now Ticketer is the UK’s most widely deployed smart ticketing systems supplier, with Electronic Ticketing Machines (ETMs) on buses throughout the UK and we have started our international expansion across Europe and the Americas. And it’s not just buses. In fact, there are Ticketer software and devices on most forms of public transport, including trams, trains, hovercraft, and horse trams. You read correctly, horse trams.
Whatever the size of fleet, whatever the form of public transport, we’re by the side of operators, keeping their businesses moving forward through our innovative public transportation technology. In fact, don’t just take our word for it, we were humbled to receive the Queen’s Awards for Enterprise: Innovation 2020. A wonderful way to recognise the importance of this industry which we’re so proud to be part of.
To find out more about the people behind Ticketer, (we’re a friendly bunch), click below.
An Investor's View of Ticketer
Our journey
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September 2009
Ticketer is founded
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March 2013
Implemented traffic light priority for the first time
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March 2014
Schedule adherence made available
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June 2014
Launched the handheld ETM
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March 2016
Introduced the QR code reader
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December 2016
Launched contactless transactions
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January 2018
Became the UK’s largest ETM supplier outside London
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March 2018
Issued our billionth ticket
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May 2018
First dual sterling/euro contactless payment made using Ticketer
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January 2019
First Tap on/ Tap off contactless roll out
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March 19
Issued our two billionth ticket
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November 2019
Ticketer acquired the Norwegian ticketing company FARA
The Ticketer way
For the good of the industry
We’re committed, some might say obsessed, with making public transport better, for both operators and passengers. We’re continuously improving and innovating, so that as things change, like account based ticketing and frictionless travel, our operators are ready.
Products that are perfect for purpose
When we develop our technology, we have a saying: “perfect for purpose.” That means it’s innovative technology, but it works in the real world without you having to be a techie. It’s built to be reliable and easy to use for drivers and operators, because the most sophisticated tech should feel simple.
A new-tech company with old-fashioned values
We’re future facing but we do things with a nod to the past. You’ll see it in the way we stick to our word, and do things for the right reason (even if that doesn’t put cash in our pocket), like including ongoing updates without extra charge.
Some of the things we have won
WINNER OF ‘BEST BUSINESS INNOVATION’ AND SHORTLISTED FOR ‘EMPLOYER OF THE YEAR’ AT THE NEWBURY WEEKLY NEWS BEST BUSINESS AWARDS, 2023
Received 'Most Innovative Public Transport Technology 2022' award, by the UK Transport Awards.
Winners of the 2022 Euro Bus Expo Innovation Challenge Bronze Award.
Winners of the 'ROSCO Silver Award for Contribution to Safer Driving' 2022
Ranked in The Sunday Times BDO Profit Track 100, acknowledging the impressive performance and contributions of the featured companies to the economy and society during the pandemic
Winner of the Transport Ticketing Awards 2021 'Digital Champion' Category
Listed as 3rd in the Megabuyte Emerging Stars Awards which recognise the top 25 best-performing scale-up Companies of the Year in the UK, for industry-specific software
Named as “One to Watch” in the European Business Awards
Thames Valley Chamber of Commerce Business of the Year & High Growth Business of the Year
Gold Winner of the Coach and Bus Innovation Challenge 2019 for our passenger app Kazoot
