Careers - Join the family

Together at Ticketer

It takes a whole bunch of talented people to develop innovative ticketing technology, to take care of our customers and to grow Ticketer as a company. From developers to customer support and finance, we’re looking for the type of people who won’t settle, who always want to make things better. And if you happen to love the fast-changing transport industry then extra brownie points for you. Check out careers at Ticketer today.

Current roles

Life
at Ticketer

Watch video

15 Reasons to Work
at Ticketer

Watch video

Join our engineering team

More about our careers in Tech

How we take care of our people

At Ticketer, we believe our success is down to the people who work here. That’s one of the reasons we offer benefits over and above those that are outlined in our employment contracts, so that you and your loved ones are supported and taken care of. Here are just a few…

Time Away

Full-time employees can enjoy 25 days holiday per year (increasing to a max of 28 with service), plus having your birthdays off. And in the summer months of June, July and August, you are invited to take an additional 1 Friday afternoon off per month (3 half days in total) to make the most of the summer sunshine.

Planning for your future

To help prepare you for a well-deserved retirement after all your hard work, we’ll make a 5% contribution to your pension scheme with AEGON with the employee minimum contributions at 3%.

Peace of mind

From day 1 of joining, Ticketer adds its employees to its Life Assurance and Income Protection Insurance schemes, so that if the unexpected happens, we can help ensure that your loved ones are looked after and supported financially.

Taking care of yourself

Employees can choose to join the Company’s Private Health Insurance scheme (with AXA) after 3 months of joining. Our scheme offers great benefits, one being having 24 hour access to an online GP. Additionally, we’ll give you a tax free £250 annual allowance to spend on your wellbeing and encourage an active and healthy lifestyle.

Making it work

We appreciate that life can be a juggling act sometimes between home and work, so we support our employees by finding and offering flexible working patterns that suit you and us.

Get on your bike

Employees are able to get a bike and accessories tax free, encouraging a greener and healthier alternative to getting around.

Never stop learning

We encourage our employees to learn new skills and undertake training whenever possible. That’s why every year we set aside a healthy training budget for our employee’s career development. From Project Management and Leadership skills, to gaining professional qualifications and attending conferences to learn about new technologies – we’re open to supporting all learning paths.

In it together for the long run

As a thank you for choosing to grow your careers with us, we reward our long serving employees with a £1,000 bonus and an additional 5 days leave in every 5th year of completed service, allowing you some time and the opportunity for self-development, exploration and/or some well-earned rest and relaxation.

Let’s get together

As a company, we like to have a good time, which is why we arrange social events throughout the year to bring all the team together and enjoy some down time.

Our latest news and updates

Bus Franchising
Events
Future Transport Innovation
Next Generation ETM
Road Restriction Alerts
The Ticketer Insights Hub

Innovating Together: A Euro Bus Expo 2024 Debrief with Kelly Hanna

Following an exciting Euro Bus Expo 2024, we sat down with our CEO Kelly Hanna to discuss the event and the innovations on our stand that have our customers at their core.

Bus & Coach Buyer Feature: Ticketer’s Focus on Customer Success

We recently met with Bus & Coach Buyer to chat about how we're implementing new processes to help our customers gain the maximum value from their solutions

Driving Success for Our Customers

We caught up with Kelly Hanna to discuss her first year as CEO and the recent changes we’ve implemented to prioritise our customers' needs.