Ticketer Bite-Size: QR Code reader enhancements

15 February 2021

Jason Mann, UK Head of Product at Ticketer, talks us through some of Ticketer’s most notable innovations of 2020, and how we are aiming to make life as simple as possible for operators and passengers alike.
We have created bite-size segments so you can listen to the features you are most interested in.
In this segment, Jason talks through the latest developments in accepting QR codes.

You can hear directly from Jason in the video above or have a read below:

QR CODE READER ENHANCEMENTS

Recognising that contactless methods of ticketing are key during the pandemic, we have enhanced our solution with regard to accepting QR codes:

  • We’ve extended our paper QR schema to provide a more robust way to manage multi-operator QR codes to help with the increasing number of multi-operator schemes we started to see emerge.
  • We’ve introduced the ability to hotlist QR codes from the portal, so QR codes, like ITSO cards and EMV cards could be declined by the ETM should the operator suspect fraudulent use or through lost paper tickets (who had thought that would have been possible a few years ago!).
  • And we’ve introduced the ability to report on any failed QR usage, for example, should the QR code be expired, not valid on that particular service or even when blocked.

QR Hotlist

For more information please visit our Fare Payments product page.