Articles – Ticketer

Bus & Coach Buyer Feature: Ticketer’s Focus on Customer Success

Bus industry
Data
ETMs
Portal
Road Restriction Alerts
The Ticketer Insights Hub

We recently met with Bus & Coach Buyer to chat about how we're implementing new processes to help our customers gain the maximum value from their solutions

Bus industry
Events
Portal
Stories

We caught up with Kelly Hanna to discuss her first year as CEO and the recent changes we’ve implemented to prioritise our customers' needs.

Bus industry
Contactless
Data
ETMs
Events
Future Transport Innovation
Portal
Tap On Tap Off

We’ve rounded up our must-know takeouts from Transport Ticketing Global 2024 to bring you up to speed on all the action.

Bus industry
Contactless
ETMs
Innovation
Road Restriction Alerts

We caught up with Passenger Transport to talk about the driving force behind our latest innovations.

Bus industry
Driver Messaging
ETMs
Innovation
Road Restriction Alerts
Traffic Light Priority

Ahead of TTG, we caught up with Richard and Jason on what “innovation” means to Ticketer, as well as the latest ones we’ll be showcasing at the event.

Bus industry
ETMs
Innovation
Portal
Road Restriction Alerts
Uncategorized

Enjoy an access all areas pass with Jason Mann, Director of Product, who covers our enhanced Road Restriction Alerts functionality.

Connected Bus
Contactless
Demand Responsive Transport
Future Transport Innovation
Multi-Operator
Smart Gateway
Tap On Tap Off

Richard Blackburn-Hughes discusses the evolution of bus travel, technological milestones, and the path to seamless travel in the future.

Bus industry
ETMs
Future Transport Innovation
Innovation
Partnerships
Portal
Smart Gateway

We sat down with Andreea Reardon, Chief Product & Technology Officer, to discuss our recent franchising delivery with TfGM.

Bus industry
Contactless
ETMs
Future Transport Innovation
Innovation

We recently met with Bus & Coach Buyer to chat about how our Next Generation ETM is paving the way for a new era of ticketing.

Events
Future Transport Innovation
Sustainability

We're talking you through the 5 key things you should know from the CPT UK Bus & Coach 2023 conference that are sure to shape the bus and coach industry in the years ahead.

Bus industry
Contactless
ETMs
Innovation
Payments
Tap On Tap Off

We recently met with Coach & Bus Week to chat about our Tap Off Readers and the benefits of contactless fare capping.

Bus industry
Events

Ahead of Transport Ticketing Global, Richard Blackburn-Hughes and Andreea Reardon talk through their speaker presentations on the importance of Account Based Ticketing and data within our industry.

Bus industry
Contactless
ETMs
Smart Gateway
Tap On Tap Off

We recently met with Bus & Coach Buyer to discuss our upcoming innovations and the future of contactless.

Bus industry
ETMs
Partnerships
Tap On Tap Off
Traffic Light Priority

We chatted ‘Partnerships’ with Luke Marion from Oxford Bus Company, who shared his thoughts on how great relationships can make services better for passengers.

As seen on TV
Bus industry
Tap On Tap Off

Hear from the stars of Sky TV’s "Digital Transformation: The Shape of Things to come" on what they were asked behind the scenes.

Connected Bus
Passenger Counting
Schedule Adherence
Smart Gateway

We met with RouteOne to introduce the all new Ticketer Smart Gateway and to discuss how operators can get more data and more control, but with less kit.

Bus industry
Connected Bus
Events
Future Transport Innovation
Smart Gateway

Richard Blackburn-Hughes, Head of Commercial, shares key takeaways from Euro Bus. Covering our latest product the Smart Gateway, to our Connected Bus concept, through to increasing patronage, Richard divulges all.

Bus industry
Connected Bus
ETMs
Smart Gateway
Tap On Tap Off

Find out what we're exhibiting at Euro Bus this year, in an interview by the exhibition organisers with our very own Group Marketing Manager Nikki Ball.

Connected Bus
Passenger Counting
Schedule Adherence
Smart Gateway

In this recent Passenger Transport feature, we’re explaining how our Connected Bus concept can help streamline processes and introducing our new Smart Gateway product.

Bus industry
Stories

Michelle Cawley, Group Chief People Officer, lets us in on the inside story on all things wellbeing and happy employees, following her appearance on the leadership panel at the Wellbeing at Work conference.

As seen on TV
Bus industry
Future Transport Innovation
Innovation

We were recently filmed as part of a Sky TV series on the impact of digitalisation for our industry. Find out more or watch the episode on industry changes and product innovations here.

Bus industry
Stories

Michelle Cawley, Group Chief People Officer chats about the future workplace, wellbeing and happiness at Ticketer, ahead of her speaker appearance at the Wellbeing at Work conference.

Account based ticketing
Data
ETMs
Future Transport Innovation
Innovation
MaaS
Tap On Tap Off

Antonio Carmona, International General Manager and Head of UK Sales has been sharing the important takeouts and highlights from the event with you. Data insights, contactless EMV, electrified integration – and so much more.

Account based ticketing
Demand Responsive Transport
Future Transport Innovation
MaaS

“The passenger wants a single interface where they can plan their journey and examine all the different travel options available to them.” Antonio, Josef and Andy have been chatting with Passenger Transport on the future vision for our industry. Get the inside scoop here

BODS
Innovation

Not sure if you are fully BODS compliant? Finding it difficult to know what data is required? We’ve got your back and are here to help you navigate your way through it all.

Awards
Demand Responsive Transport
Passenger Counting
Road Restriction Alerts

We are proud to announce that several of our recent solutions and features have been recognised at the UK Transport Awards, who voted Ticketer the winner of “Most Innovative Public Transportation Technology 2022” award.

'Onboard with...' Series
Demand Responsive Transport
Partnerships

For the latest edition of our ‘Onboard with…’ series, we caught up with Richard Blackburn-Hughes, Group Business Development Director, and talked about the significance of developing partnerships within our industry.

ETMs
Innovation
Payments
Tap On Tap Off

Jason Mann, UK Head of Product at Ticketer, talks through some of Ticketer’s most notable innovations of 2021, and how we are aiming to make life as simple as possible for operators and passengers alike.

Future Transport Innovation
MaaS
Passenger Counting
Tap On Tap Off
Tracking
Traffic Light Priority

Ticketer Founder John Clarfelt and Group CCO Solveig Ellila Kristiansen, were delighted to recently discuss expanding our portfolio and upcoming plans for Ticketer Group with Passenger Transport.

Bus industry
Contactless
Innovation
Road Restriction Alerts
Schedule Adherence

In our latest 'Onboard with...' we're talking to UK Head of Software Nik Smit about his long journey at Ticketer, as well as how technology can play a much bigger part in the public transport industry, now and in the future.

Bus industry
Future Transport Innovation
Innovation
Sustainability

Catch-up on everything that was covered in our first ever Ticketer Talks webinar on 'Technology and Sustainable Transport'.

Bus industry
Data
Innovation
MaaS
Open Data
Tap On Tap Off

Andy Monshaw, Ticketer Group CEO, was recently invited by Bus News to share his thoughts on the importance of transport data to the bus industry.

Bus industry
Innovation
Traffic Light Priority

We were delighted when we were recently asked by Bus & Coach Buyer to talk through our new updates to Traffic Light Priority. We had a lot to discuss!

Bus industry
Covid
Demand Responsive Transport
Innovation

‘Bus travel is undergoing a revolution, with new technology incentivising passengers and supporting sustainable transport goals’, says Solveig Ellila Kristiansen, Ticketer Group CCO and FARA CEO.

Bus industry
Covid

Richard Beveridge, Head of UK Operations and Group Supply Chain, talks us through the impact the pandemic had on all industries, and in particular electric component shortages.

Bus industry
Open Data
Passenger Counting
Tracking

Andy Monshaw, Ticketer Group CEO, was delighted to recently be asked to join an episode of the Intelligent Transport Podcast, for a conversation on all things data in public transport.

Bus industry
Demand Responsive Transport
Innovation
MaaS

John Clarfelt, Ticketer Founder, was recently invited by CPT to share his thoughts in a blog article, on the importance of connecting communitiesa Via and the potential for Demand Responsive Transport to create more connected public transport networks.

Bus industry
Covid
Innovation
MaaS
Road Restriction Alerts
Schedule Adherence
Tap On Tap Off
Uncategorized

In this instalment of 'Onboard with...', we talk to Antonio Carmona, International General Manager and UK Head of Sales about regaining trust back in the public transport industry, within a post-Covid world.

Bus industry
Contactless
ETMs
Innovation
Uncategorized

Our Ticketer team is fuelled by awesome individuals, some of whom you may chat to on a regular basis, and some who you may not. And as we haven’t been able to get out and about to meet anyone in person for a while, we’re bringing our team to you (well virtually for now).

Bus industry
Contactless
ETMs
Innovation
Payments

We recently gave Bus & Coach Buyer an exclusive feature on our upcoming new product, Ticketer Handheld.

Bus industry
ETMs
Innovation
Multi-Operator
Payments
Portal
Schedule Adherence
Uncategorized

We were recently featured in Route One, focusing on how we have spent a decade building a platform for the public transport ecosystem, which benefits each of our partners equally. Read the feature below.

Bus industry
Contactless
Innovation
Payments
Tap On Tap Off

Antonio Carmona recently talked to Christoph Althoff at Urban Transport Magazine about the new tariffs, ticketing and payment solutions which are powering urban mobility. Read the full feature below, or click here to visit the Urban Transport Magazine article page.

Bus industry
Covid
Passenger Counting
Payments
Portal

Andy Monshaw, Group CEO of Ticketer, talks us through the changes that the UK bus industry has experienced during the pandemic.

ETMs
Passenger Counting
Portal
Road Restriction Alerts

We were recently asked by Bus and Coach Buyer how we had developed and changed our offerings to aid the industry throughout the global pandemic.

ETMs
Open Data
Portal

Ticketer are continuing to work closely with the DfT and the BODS deployment team to ensure that we support operators to deliver the required data on time.

Checklists
ETMs
Innovation
Passenger Counting
Portal
Road Restriction Alerts
Tracking

Jason Mann, UK Head of Product at Ticketer, talks us through some of the exciting developments lined up for 2021

Contactless
Driver Messaging
ETMs
Innovation
Payments
Portal

Jason Mann, UK Head of Product at Ticketer, talks us through some of Ticketer’s most notable innovations of 2020, and how, we are aiming to make life as simple as possible for operators and passengers alike. We have created bite-size segments so you can listen to the features you are most interested in.

Checklists
ETMs
Innovation
Portal

Jason Mann, UK Head of Product at Ticketer, talks through the latest developments in our Vehicle Checklist feature.

ETMs
Innovation
Portal

Jason Mann, UK Head of Product at Ticketer, talks through the latest developments in our Incident Management feature.

Contactless
ETMs
Payments
Portal

Jason Mann, UK Head of Product at Ticketer, talks through the latest developments in regards to accepting QR codes.

Contactless
ETMs
Innovation
Payments
Portal

Jason Mann, UK Head of Product at Ticketer, talks through the latest developments to EMV Contactless limits and the addition of Apple Pay Express Mode.

ETMs
Innovation
Passenger Counting
Portal
Tracking

Jason Mann, UK Head of Product at Ticketer, talks through the latest developments to our Passenger Occupancy feature.

Checklists
Contactless
Driver Messaging
ETMs
Innovation
Open Data
Passenger Counting
Payments
Portal
Road Restriction Alerts

Jason Mann, UK Head of Product at Ticketer, talks through some of Ticketer’s most notable innovations of 2020, and how we are aiming to make life as simple as possible for operators and passengers alike.

Contactless
ETMs
Innovation
Payments

The Confederation of Passenger Transport (CPT) invited Andy Monshaw to give his views on the future of bus ticketing. In his first blog as Group CEO for Ticketer, Andy writes about the shift to contactless ticketing and the exciting road ahead for the deployment of new technologies.

ETMs
Innovation
Open Data
Payments
Portal
Schedule Adherence
Tracking

In this second part of John’s session from the TCF20 virtual event run by SMARTEX, John talks about what BODS is and what Ticketer is doing to support operators.

Contactless
Innovation
Open Data
Passenger Counting
Payments

John Clarfelt recently had the pleasure of speaking at the TCF20 virtual event run by SMARTEX. For those of you who may have missed the session, or who did listen and may want a recap, here’s what he said (in his very own John way).

Open Data
Portal

When it comes to meeting your Bus Open Data Service (BODS) requirements, we've got you covered.

Contactless
ETMs
Innovation
Payments
Stories

Lunch with Leon is hosted by Leon Daniels O.B.E. and features expert opinions on the transport industry from its leading figures. This week, Leon chose to speak to our very own leading figure: Mr John Clarfelt.

Contactless
ETMs
Innovation
Passenger Counting
Payments

CPT asked Ticketer's John Clarfelt to write their latest guest blog. John provides an overview of the technology and innovation Ticketer has delivered to bus operators over the past few months in response to Covid-19.

Checklists
Contactless
ETMs
Innovation
Passenger Counting
Payments
Portal

John Clarfelt was delighted to be asked by our friends at Smartex to talk about what’s been happening in our industry. John discusses how Ticketer have been helping to make life a little easier for operators at their TCF forum.

Checklists
Contactless
ETMs
Open Data
Portal

Ticketer bring brave, fresh new ways to help Operators adapt to this new world.

ETMs
Open Data
Portal
Schedule Adherence

With Open Data obligations on the horizon, what does this mean for Operators and how can Ticketer help?

Contactless
ETMs
MaaS
Payments

Learn how Ticketer has built their business on a new disruptive technology that is powering the “fourth industrial revolution"

MaaS
Multi-Operator
Payments

Ticketer's Antonio Carmona discusses how Account Based Ticketing (ABT) will be the real game-changer in tomorrow's world.

Contactless
ETMs
MaaS
Payments
Portal
Tracking

Ticketer discusses how MaaS needs public transport to be the backbone of mobility .

Contactless
Payments
Schedule Adherence

We look at how future technologies can drive customer satisfaction.

Contactless
Payments
Portal
Schedule Adherence

As passengers start to demand more, we look at how Ticketer can help you make public transport more personal.

Driver Messaging
ETMs
Payments
Portal
Schedule Adherence
Tracking

We ask Jason Mann, Ticketer's Head of Product what's on the horizon.

Contactless
Multi-Operator
Payments

Ticketer asks: How can we make journeys easier for our customers to get more people choosing the bus?

Ticketer Articles - Bringing you our thoughts on Industry Trends

Bus & Coach Buyer Feature: Ticketer’s Focus on Customer Success

Driving Success for Our Customers

Key Takeaways from Transport Ticketing Global

Passenger Transport Feature: Ticketer’s Customer First Ethos

Transport Ticketing Global: Innovations & The Inside Scoop

Access All Areas: Road Restriction Alerts Enhancements with Jason Mann

The Evolution and Future Innovations of Bus Travel

Talking TfGM: Innovation Spotlight with Andreea Reardon

Bus & Coach Buyer Feature: A New Era for Ticketing

5 Key Takeaways from the CPT Conference

Coach & Bus Week Feature: A Fresh Perspective on Contactless

Transport Ticketing Global: Discussing Data Insights & Account Based Ticketing

Bus & Coach Buyer Feature: The Age of Contactless

The Power of Partnerships

Sky TV: Here’s What you Missed

RouteOne Feature: The Future of the Connected Bus

Euro Bus Expo: Key Takeaways and Innovations Revealed

Looking Ahead to Euro Bus

Passenger Transport Feature: Ticketer’s Smart Gateway

Wellbeing at Work: Not Just a Buzzword

Ticketer featured on Sky TV’s ‘Digital Transformation: The Shape of Things to Come’

Wellbeing and the Future Workplace: The Secret to Happy Employees

The Industry Trends and Key Takeaways from IT-TRANS

Passenger Transport Feature: What the Future Holds

Latest BODS Updates

Ticketer Awarded “Most Innovative Public Transportation Technology 2022” at the UK Transport Awards

Onboard with Richard Blackburn-Hughes

Latest Ticketer Developments

How Do We Make Public Transport Personal?

Onboard with Nik Smit

Ticketer Talks: Technology & Sustainable Transport

Bus News Feature: Unlocking the Potential of Transport Data

Bus & Coach Buyer Feature: Traffic Light Priority

The Road Ahead: The Importance of Public Transport in Building a Sustainable Future

The Impact of the Pandemic on Component Supplies

Andy Monshaw Joins Intelligent Transport’s Podcast Series

CPT Feature: Demand Responsive Transport

Onboard with Antonio Carmona

Onboard with Nick Sutherland

Ticketer Reveals New Handheld Device

Route One: Democratising Technology for Public Transport

Urban Transport Feature: ‘New Tariffs, Ticketing & Payment Solutions to Power Urban Mobility’

Ticketer: Changes to the UK Bus Industry Since the Pandemic

Bus & Coach Buyer Feature: 'Technology to the Rescue...'

Bus Open Data Service: BODS and Beyond

Ticketer Bite-Size: 2021 Innovations

Ticketer Bite-Size: Additional Features

Ticketer Bite-Size: Vehicle Checklist Enhancements

Ticketer Bite-Size: Incident Management Feature

Ticketer Bite-Size: QR Code reader enhancements

Ticketer Bite-Size: EMV Contactless limits and Apple Pay Express

Ticketer Bite-Size: Passenger Occupancy

Ticketer Innovations of 2020: By Jason Mann

Ticketer: Andy Monshaw on the Future of Ticketing

BODS, Buses and Butterflies part 2

BODS, Buses and Butterflies

Bus Open Data Service: Keeping it Simple with Ticketer

Lunch with Leon Daniels: A Bite-Size Transport Podcast

Ticketer: We’re Here to Help

The New Normal

Accelerating Ticketer Innovation During Challenging Times

Managing the Bus Open Data Service, the Ticketer way

Age of Disruption

A Decade of Digitalisation?

Mobility As A Service – Myth Or Reality?

Customer Satisfaction is Just a Ticket Away

The future of public transport: this time it’s personal

10 Questions With Jason Mann

Ticketing of Tomorrow