Ticketer, the UK bus and coach industry’s leading provider of real-time information, fleet management and smart ticketing solutions, is delighted to announce the appointment of Adam Toone as Chief Commercial and Operations Officer.
With over seven years’ experience working within the public transport sector gained in roles such as Chief Executive Officer at UrbanThings and Digital Director at Arriva, Adam brings a wealth of public transport expertise and a customer-centric approach to the position.
Richard Blackburn-Hughes steps down as Ticketer’s former Chief Commercial Officer to spend time with his family following the birth of his second child.
A New Chapter for Ticketer
Kelly Hanna, Ticketer CEO: “We are thrilled to welcome Adam, whose arrival marks an exciting new chapter for Ticketer. I’m confident that with his deep knowledge of the industry and passion for innovation, Ticketer will continue to deliver forward-thinking solutions that empower our customers and transform public transport. We thank Richard for his dedication and leadership during his time with us and wish him all the best for the future.”
Adam Toone: “I am excited to step into this role and to join at such a pivotal time for both the industry and for Ticketer. Coming from the public transport sector and having worked with Ticketer as both a technology partner and at Arriva, I understand the challenges and opportunities that the wider industry faces. I’m eager to keep that perspective at the forefront to ensure we remain customer-focused and deliver solutions that truly meet the industry’s needs.”
Richard Blackburn-Hughes: “It’s been a wonderful three years with Ticketer, but following the birth of my son it feels the right time to step away to spend time with family and explore ventures new. I wish Adam and all the team at Ticketer every success.”
Looking Ahead
With Adam at the helm of commercial and operational leadership, Ticketer is poised to further strengthen its position as a trusted industry partner with the upcoming launch of their VoIP solution, Passenger Manifest offering, RIDs devices and more.
Adam expands: “There are a number of exciting developments on the horizon and I am excited to help authorities and operators achieve their goals and deliver exceptional service to passengers through our latest solutions.”
For further information please contact:
Mercedes Llewellyn
mercedes.llewellyn@ticketer.co.uk