Ticketer Celebrates Final Rollout of the Bee Network

9 January 2025

Ticketer, the UK bus and coach industry’s leading provider of real-time information, fleet management and smart ticketing solutions, is proud to announce the successful final delivery of the Bee Network’s integrated ticketing and AVL (Automatic Vehicle Location) solution.

Completed on Sunday 5th January, this rollout builds on the already established innovative capabilities of the franchising extension to the Ticketer solution. Delivered in September 2023, the Ticketer franchising solution enables TfGM to manage and maintain the complexities of multi-operator franchised bus services within a unified platform, driving seamless collaboration and efficient passenger journeys.

This final tranche additionally represents the largest number of ETMs to go live in a single weekend since Ticketer was founded in 2009. Despite challenging weather conditions over the weekend deployment, both the Ticketer and TfGM teams demonstrated unwavering dedication to the project with a remarkable 700 ticket machines going live.

 

Teamwork in Tech

Kelly Hanna, Ticketer CEO, praised the strong partnership between Ticketer and TfGM that has driven the success of the Bee Network.

“The completion of rollout is a testament to the incredible teamwork and dedication that has defined our collaboration with TfGM,” says Kelly. “From day one, we’ve worked together to bring their vision for an integrated franchising solution to life. I’m immensely proud of the hard work and commitment shown by everyone at Ticketer in delivering this innovative technology.”

James Hall, Ticketer Head of Implementation, reflected on the effort behind this achievement: “This final tranche presented an immense logistical undertaking, but the teamwork and determination of everyone involved were extraordinary. Working through the night and the adverse snowy weather conditions, tranche three rollout saw our highest ever number of ETMs go-live within a single weekend. This milestone showcases not just our technical expertise but the resilience and commitment of our team, particularly our installation engineers, the TfGM team and all partners involved to ensure the success of the Bee Network.”

 

Beyond the Bee Network

The franchising extension to the Ticketer solution is not bespoke for TfGM but acts as a blueprint for regions across the UK, offering a tried-and-tested platform for franchising authorities and their participating operators.

Kelly expands: “The Bee Network demonstrates what’s possible when technology and teamwork align. At Ticketer, we’re ready to share our insights and guide other authorities as they embark on their franchising journeys. We see this as an opportunity to drive innovation and collaboration across the bus and coach industry and to learn lessons from our involvement throughout the franchise journey.”

For local and transport authorities and operators nationwide, Ticketer stands as a trusted partner, helping to navigate the complexities of franchising.

 

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